Our Services
Beyond distribution — clinical, technical and logistical support for healthcare teams. We ensure precision at every step of the medical journey.
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Clinical Case Support
Expert in-case product support for image-guided, minimally invasive procedures.
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Product Training
Hands-on product and technology training for physicians and medical staff.
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Technical Service
Expert technical support and preventive maintenance for uninterrupted operation.
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Supply & Logistics
Fast, reliable, and temperature-controlled delivery for a continuous product flow.
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1
Needs Analysis
Tailored clinical assessments.
2
Product Supply
Verified sourcing and logistics.
3
Training
Onboarding and certification.
4
Ongoing Support
24/7 technical assistance.
Frequently Asked Questions
What are your standard delivery times for medical devices? expand_more
Standard delivery for domestic inventory is 24–48 hours. International shipments vary based on customs clearance and transport mode, typically ranging from 5 to 14 business days for specialized equipment.
Are all Radius Medikal products CE and ISO certified? expand_more
Yes. All products we represent carry the CE mark, and our processes follow the ISO 9001:2015 quality management standard. Product-level certification documents are available upon request.
How can we request on-site clinical training for our staff? expand_more
You can submit a request through the form on our contact page or reach us directly by phone. Our clinical team will plan a training program that fits your institution's schedule.
What is your protocol for technical support and maintenance? expand_more
A preventive maintenance schedule is established at installation. For fault reports, our technical team provides remote support first; on-site intervention is arranged when necessary.
How do we initiate a partnership or distribution inquiry? expand_more
Send an email to info@radiusmedikal.com summarizing your organization and needs. The relevant team will respond within one business day.
Let's improve patient outcomes together
Contact our expert team to discuss your medical device needs or clinical support requirements.
Contact Our Team